SAY HELLO. ASK FOR HELP. DON’T PANIC.

Contact Aussie Koala

Need a hand with hosting, websites, migrations, email, or something online that has started carrying on? Send us a message and we’ll have a look.

If you know exactly what you need, brilliant. If not, that’s fine too. Give us the basics and we’ll take it from there.

Elise’s drawing of the Three Sisters in the Blue Mountains.

Elise: I did not approve adding this.

The boys: You keep calling us “the boys.” It’s staying.

We actually had a meeting about this contact page.

This was meant to be simple.

Elise: The meeting went for two hours and honestly, it could have just been an email.

The boys: True. But then we would not have had a contact page.

Elise: That is not the point.

The boys: It is now.

Elise: I did not approve adding this.

The boys: You keep calling us “the boys.” It’s staying.

Jessica: 🐨

TELL US WHAT’S GOING ON

Send us a message.

Hosting problem? Website move? WordPress being WordPress? Email deciding it has feelings? Pop the details below and we’ll point things in the right direction.

No panic. No runaround. No support-ticket theatre.

This field is for validation purposes and should be left unchanged.

Name

Website

Optional, but helpful if we’re looking at a site issue.

What do you need help with?

How urgent is it?

Not urgent — just planning ahead

Soon would be lovely

Something is broken

The website is currently having a moment

Message(Required)

Give us the basics. Screenshots, error messages, and suspicious plugin behaviour are all welcome.

Consent(Required)

I agree to Aussie Koala using this information to respond to my enquiry. No nonsense, no selling your details, no carrier pigeon.

Send the message. We’ll handle the part where the internet gets moody.

By sending this, you agree to our Privacy Policy, Terms of Service, and Website Check Disclaimer.

WHAT HAPPENS NEXT?

We read it. We sort it. We reply.

We read your message.

A real person looks at what you sent. Revolutionary, we know.

We work out what you need.

Hosting, websites, migration, email, WordPress — whatever has started making noise.

We get back to you.

Clearly, calmly, and without making it sound like you’ve contacted mission control.

Again, this could have been an email.

Did this really make it onto the page?

Apparently yes.

🐨